The main factor to increase the demand for any company products is “affordability”. This is the factor which gives a clear picture about the purchasing power of the client or customers of business software. Once, business software is installed into your business, there may arise several issues and problems regarding with that software while working on it. Business software needs large number of different support activities and solutions by the service provider company to the users. But the main important thing for the user company is to grab affordable support and solutions for their business software, because the entire growth structure of the business organisation is affected by the affordability factor of this software. As, we know when a service provider company offers affordable support solutions related to various software used by the particular business entity, then there become more chances to enhance the goodwill and reputation of that service provider Company.